JI adds total of 27 New Courts to its Online Payment Ticket Platform with a 24/7 Support Call Center
Atlanta, Georgia, January 17, 2023 – Judicial Innovations, a leading technology
platform and provider of cloud-based software solutions for online traffic court resolution and probation management, today announced that it has added 27 new courts to its online ticket payment platform, in addition to launching a 24/7 call center.
The Company’s rapid expansion now includes the additions of Georgia courts in Odum,
Duluth, Riverdale, Monroe, Newnan, Cowan, Warm Springs, Statesboro, Unicoi,
Baldwin, Dallas, Warrenton, Sparta, Ashburn, Locust Grove, Hiram, Cecil, Auburn,
Jasper, Johns Creek, Perry, Valdosta, Albany, Forest Park, and Ashburn, along with
Jonesborough and Tusculum in Tennessee.
Jarrett Gorlin, CEO of Juridical Innovations stated, “In 2022, we saw nearly a 70%
increase in revenue for the third consecutive year. As evidenced by today’s news of
adding 27 new courts to our platform, we continue to build atop recent momentum,
expecting to better past results in the new year.
“Additionally, we believe customer service and ease of use are key drivers of our past
success. As our business continues to scale, we wanted to ensure we maintained and
enhanced all the service elements that have led to our aggressive adoption. With this,
we have now launched a 7 day per week, 24-hour call center to help defendants pay
their tickets. While our competitors boast IVR platforms, we believe that you shouldn’t
have to press 20 buttons to finally speak to a real person. Our customer service driven
focus remains a continued driver of just why courts like those announced today,
continue to adopt Judicial Innovations as their online partner in helping manage and
resolve their traffic court and probation caseloads.”